All orders on Jatayu are placed online and processed securely through the Razorpay Payment Gateway. You can pay instantly using any UPI app (Google Pay, PhonePe, Paytm, BHIM, CRED), Credit/Debit Cards (Visa, MasterCard, RuPay), or Net Banking. Payment verification is 100% automated at checkout.

To protect our delicate handcrafted glass bangles and bridal sets from transit damage during round-trip courier returns, Jatayu operates strictly as a 100% prepaid boutique. We do not support Cash on Delivery (COD). Every prepaid order is packed with reinforced shockproof bubble cushioning and dispatched via insured express couriers.

We offer traditional South Indian bangle sizes: 2.4 (Small / 2.25 in / 5.7 cm), 2.6 (Medium / 2.37 in / 6.0 cm), and 2.8 (Large / 2.5 in / 6.4 cm). Please visit our official Bangle Size Guide for step-by-step wrist measurement instructions, or message us on WhatsApp (+91 96773 13032) for personalized sizing advice.

We pack every delicate glass bangle with heavy-duty shock-absorbing bubble cushioning to ensure zero transit breakage. In the rare event of damage, please record an unedited, continuous 360-degree unboxing video of the sealed parcel being opened, and share it with us on WhatsApp (+91 96773 13032) within 24 hours of delivery. Once verified, we will dispatch free replacement bangles immediately or issue a full refund.

Yes! We specialize in grand Valaikappu sets, customized bridal combinations across multiple sizes, and bulk return gift boxes for auspicious occasions. Please reach out to us directly on WhatsApp (+91 96773 13032) to discuss quantities, custom color combinations, and special bulk pricing.

We charge a flat ₹60 standard delivery fee across all pin codes in India, and provide Free Shipping automatically on all orders above ₹999. Orders are dispatched from our Tamil Nadu studio within 24–48 hours, and typically arrive in 3–5 business days with live tracking shared via WhatsApp and SMS.

To preserve the divine shine of Panchaloha / Impon and antique jewellery, avoid direct exposure to water, perfume, and harsh chemicals. After wearing, gently wipe each piece with a dry, soft cotton cloth and store it in an airtight zip pouch or velvet box.